FAQ Topics

  • General
  • Scented Ornaments
  • Decorative Ornaments
  • Sprigs
  • Table Ornaments
  • Bursts
  • AutoSticks
  • ScentHD
  • Orders & Payments
  • Returns & Refunds
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We do not currently offer any samples for our ScentSicles products. We are sure you will love them but if for some reason you are not satisifed, please reach out to our customer support team so they can assist you.

White Winter Fir is our best selling fragrance and can be purchased in multiple product forms. In addition to our ScentSicles Scented Ornaments, you can also enjoy our Scented Sprigs, Table Ornaments, AutoSticks, Bursts, and new Angel Ornaments in White Winter Fir.

Unfortunately, we do not have the expertise to advise on pet safety questions. We do know that birds and other animals are very sensitive to any volatile product, and that some may also be sensitive to essential oils. Please consult your veterinarian for their recommendation.

For best results, hang in the middle of the tree toward the outer edge, but make sure they are not in direct contact with any other ornaments. As with all fragrance products, this can create a reaction resulting in a damaged ornament.

We recommend hanging all six ornaments on your tree. If the fragrance is too strong, then remove as needed.

Yes, a pack of six swirl hooks is included in every bottle.

ScentSicles Scented Ornaments will provide fragrance for your tree and the surrounding area.

ScentSicles Scented Ornaments last for up to 30 days.

For best results, discard product after use and repurchase ScentSicles every holiday season.

These can be hung anywhere on your tree, but make sure they are not in direct contact with any other ornaments. As with all fragrance products, this can create a reaction resulting in a damaged ornament.

We recommend hanging both ornaments on your tree.

With the decorative ornaments, we include a pack of two gold string loops to use for hanging.

ScentSicles Scented Ornaments will provide fragrance for your tree and the surrounding area.

ScentSicles Decorative Ornaments last for up to 30 days.

For best results, discard product after use and repurchase ScentSicles every holiday season.

ScentHD currently has two subscription options for you to choose from:

Option 1 - Fragrance of the Month: This is our most popular option. With this subscription, our fragrance experts preselect a curated assortment of the most seasonally relevant fragrances for you. As a bonus, you receive a special 20% off discount of the one-time purchase price.

Option 2 - Monthly or Quarterly: With this subscription, you select which one fragrance you would like to receive Monthly (12 times per year) or Quarterly (4 times per year). Either option provides you a volume discount per cartridge.

On the first of each month your ScentHD fragrance subscription order is automatically shipped and your credit card on file is charged at that time. Please note, if the 1st falls on a holiday or weekend, you order will ship the following business day.

At this time, we do not offer customization on any of our subscriptions. However, by signing up to receive our emails, you are the FIRST to find out about any new products, subscription enhancements, exclusive offers, and more!

You may cancel your subscription at any time. Simply send an email to our Customer Support team at customersupport@enviroscent.com and we will cancel the remaining portion of your subscription. Should you wish to modify your subscription from Quarterly to Monthly for example or from Monthly to our Fragrance of the Month, please submit those changes to customersupport@enviroscent.com as well.

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